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 Repair Guarantee

 

We protect our customers by giving a six (6) month warranty on circuit analysis (technical time) performed in our service center.  If the unit fails within the six (6) month warranty period, only additional parts not previously replaced and installation technical time will be charged.  Only the highest quality parts are used and all parts replaced (unless noted on the invoice) are guaranteed six (6) months from the installation date and are new unless noted otherwise.

 

If an in-home service call is performed and your unit is repaired in your home and fails within ninety (90) days, the trip charge will be under warranty and no charges will be made except for additional parts not previously replaced and their installation cost.  If your unit should require shop service within the ninety (90) day warranty period the charges from the original in-home service call will be credited toward the shop service and you will be given an estimate of charges for shop technical time, parts and reinstallation.

Because of the complex nature of electronic circuitry, predicting or preventing future breakdowns is not always possible.  Therefore, we can not guarantee any other parts or services not performed, other than those stated on your service invoice. We also cannot guarantee customer definable adjustments, (contrast, brightness, presets, set-up settings, etc.) consumable items, misuse, abuse, lightning, line surge, fire, flood, liquid damage, attempted repairs by others, or reception problems. In no event shall the service center be liable for special incidental or consequential damages in connection with this repair.
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